Data controller
The British Dental Clinic Barcelona, S.L. · Tax ID [CIF PENDIENTE] · Carrer Antic de Sant Joan, 13, 08003 Barcelona · info@thebritishdentalclinic.com
What data we process and why
- Appointment requests and enquiries (via the website, WhatsApp, phone or email): your name, contact details and the reason for your enquiry, to manage your appointment and reply to you.
- Clinical records: if you are a patient, we process health data to provide dental care, in accordance with healthcare regulations.
- Browsing: analytics and advertising data through cookies, only if you accept them (see the cookie policy).
Legal basis
- Performance of the care relationship you request (Art. 6.1.b GDPR) and, for health data, the provision of healthcare (Art. 9.2.h GDPR).
- Your consent, for analytics and marketing cookies (Art. 6.1.a GDPR).
- Compliance with legal obligations, such as keeping clinical records (Art. 6.1.c GDPR).
Retention
Contact details are kept for the duration of the relationship and the applicable legal periods. Clinical records are kept for at least five years after each episode of care, as required by Spanish Law 41/2002 and Catalan regulations.
Recipients
We do not share your data with third parties unless legally required. We work with service providers that process data on our behalf, such as our booking platform (Acuity Scheduling, Squarespace), web hosting, our virtual receptionist and Google tools. Some may be located outside the European Economic Area, with appropriate safeguards (standard contractual clauses or the EU–US Data Privacy Framework).
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@thebritishdentalclinic.com. If you believe your data has not been handled correctly, you may complain to the Spanish Data Protection Agency (www.aepd.es).